Service Request
List of jobs when database import/export and table import/export are executed.
You can find it by going to "Side menu"
-"Config and Monitoring"
- "Service Request"
.
Database
Lists jobs for database import/export and table import/export executions.
Tips
Job List
Items | Description |
---|---|
Job ID | Displays job IDs for database import/export and table import/export runs. |
Module | Displays the target database name or table name. |
Type | Displays the job type. * Database Export [Structure and Data] * Database Export [Structure] * Database Export [Data] * Database Import * Table Export * Table import |
Status | Displays job status. * In progress * Cancelling * Success * Cancelled * Failed |
Details | Displays error code when status “Failed”. * JOB_TIMEOUT (if job times out in 15 minutes) * DATABASE_NOT_FOUND (if the target database does not exist) *TABLE_NOT_FOUND (if the target table does not exist) *ROWS_TABLE_METADATA_NOT_FOUND (if meta information (metadata.json) does not exist) *INVALID_ROWS_METADATA_FORMAT [incorrect format of meta information (metadata.json)] *INVALID_ROWS_TABLE_METADATA_FORMAT (Incorrect format of meta information (< table name >.metadata.json) for each table) *UNEXPECTED_ERROR (when an unexpected error occurs) |
Creation Date | Job information creation date/time (job start date/time) |
Update Date | Job information update date and time (job start date/time, cancellation request date/time, job end date/time) |
Operation Menu
Click on the button to the right of the job list to open the "Menu"
. Each menu item is explained as follows:
Menu | Description |
---|---|
Delete | You can only delete a job if the job status is "Successful" , "Failed" , or "Canceled" . |
Cancel | You can cancel only when the job status is "Running" . |
Tips
File/Folder
Lists jobs for download execution when the total size of multiple files or folders exceeds 50 MB.
Tips
Job List
Item | Description |
---|---|
Job ID | Displays the job ID of the file/folder download execution. |
Module | File |
Type | Displays the job type. * Folder Download * File Download |
Status | Displays job status. * Running * Succeeded * Failed |
Details | Error code is displayed when the status "Failed" .* DUPLICATE_JOB (duplicate job in progress) * UNEXPECTED_ERROR (when an unexpected error occurs) |
Creation Date | Job information creation date and time (job start date and time) |
Modified Date | Job information update date and time (job start date and time, job end date and time) |
Operation Menu
Click on the button to the right of the job list to open the [Menu]
. Each menu is described below.
Menu | Description |
---|---|
Delete | Can be deleted only when the job status is "Success" or "Failed" |
Tips