Skip to content

Service Request

List of jobs when database import/export and table import/export are executed.
You can find it by going to "Side menu" -"Config and Monitoring" - "Service Request".

Database

Lists jobs for database import/export and table import/export executions.

Tips

Job List

ItemsDescription
Job IDDisplays job IDs for database import/export and table import/export runs.
ModuleDisplays the target database name or table name.
TypeDisplays the job type.
* Database Export [Structure and Data]
* Database Export [Structure]
* Database Export [Data]
* Database Import
* Table Export
* Table import
StatusDisplays job status.
* In progress
* Cancelling
* Success
* Cancelled
* Failed
DetailsDisplays error code when status “Failed”.
* JOB_TIMEOUT (if job times out in 15 minutes)
* DATABASE_NOT_FOUND (if the target database does not exist)
*TABLE_NOT_FOUND (if the target table does not exist)
*ROWS_TABLE_METADATA_NOT_FOUND (if meta information (metadata.json) does not exist)
*INVALID_ROWS_METADATA_FORMAT [incorrect format of meta information (metadata.json)]
*INVALID_ROWS_TABLE_METADATA_FORMAT (Incorrect format of meta information (< table name >.metadata.json) for each table)
*UNEXPECTED_ERROR (when an unexpected error occurs)
Creation DateJob information creation date/time (job start date/time)
Update DateJob information update date and time (job start date/time, cancellation request date/time, job end date/time)

Operation Menu

Click on the button to the right of the job list to open the "Menu". Each menu item is explained as follows:

MenuDescription
DeleteYou can only delete a job if the job status is "Successful", "Failed", or "Canceled".
CancelYou can cancel only when the job status is "Running".

Tips

File/Folder

Lists jobs for download execution when the total size of multiple files or folders exceeds 50 MB.

Tips

Job List

ItemDescription
Job IDDisplays the job ID of the file/folder download execution.
ModuleFile
TypeDisplays the job type.

* Folder Download
* File Download
StatusDisplays job status.

* Running
* Succeeded
* Failed
DetailsError code is displayed when the status "Failed".

* DUPLICATE_JOB (duplicate job in progress)
* UNEXPECTED_ERROR (when an unexpected error occurs)
Creation DateJob information creation date and time (job start date and time)
Modified DateJob information update date and time (job start date and time, job end date and time)

Operation Menu

Click on the button to the right of the job list to open the [Menu]. Each menu is described below.

MenuDescription
DeleteCan be deleted only when the job status is "Success" or "Failed"

Tips